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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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dlthomas55

December 30, 2025

5  out of  5
rating by dlthomas55
"I have been a State Farm customer for years. We just moved to NC from Florida and I reached out to Ethan to handle our insurance needs. Over the years we have used several State Farm offices but Ethan’s is by far the most responsive and helpful of them all! We could not be happier with the service that we have received. I highly recommend Ethan and his team."
We responded:
"Thank you for the kind review, David! We are delighted to know you had a great experience with us. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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beverly ishman

November 12, 2025

5  out of  5
rating by beverly ishman
"This State Farm Agencey is the BEST in town!!! Everyone there has treated me with the up most respect !! They will help you with questions and answers and if they need to they will find out and for sure and call you back, Thank you Mr. Gardner for having a great staff!"
We responded:
"Thank you for the review Beverly! We strive to provide a good experience for our customers, and that makes me feel good when it is appreciated!"
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Sylvester Wilson

November 4, 2025

5  out of  5
rating by Sylvester Wilson
"I switched to State Farm and they saved me thousands of dollars are year on home/auto. It's great to be back, State Farm was my Insurance in 1995 when I first started driving."
We responded:
"Thank you for the review Sylvester! I am glad you came back and was able to save some money on your home and auto!"
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Angel Roberts

October 9, 2025

5  out of  5
rating by Angel Roberts
"Sharonda Steele provided Outstanding customer service!"
We responded:
"Thank you for the review!"
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Valerie Bell

September 10, 2025

5  out of  5
rating by Valerie Bell
"Hello my name is Valerie Bell. I want to thank Sharonda Steele for returning my call and answering my questions. I also like to thank Sharonda for sending my request to myself and my bank while we was on the phone. Great service, quick response."
We responded:
"Thank you for the review Valerie! I am happy to hear you enjoyed your interaction with Sharonda!"
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Paul Bisono

September 9, 2025

5  out of  5
rating by Paul Bisono
"Ethan and his team are amazing. With just one phone call and without even knowing me in person, I could tell he cared about my situation and tried his best to help me! We need more people like him who are passionate about helping others and not just make a profit. Recommend 100%"
We responded:
"Thank you for the review Paul! It was a pleasure talking with you. Thank you for doing business with us!"
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Sheila Current

September 4, 2025

5  out of  5
rating by Sheila Current
"Ethan was professional polite and pleasure to do business with"
We responded:
"Thank you for the kind words Sheila. We look forward to working with you. "
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Tiffany Ray

August 8, 2025

5  out of  5
rating by Tiffany Ray
"Ethan was great he remembered to call me back and did what he said."
We responded:
"Thank you for the review! Glad we were able to lock down your auto insurance!"
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Richard McLean

July 31, 2025

5  out of  5
rating by Richard McLean
"Service was great! Sharonda was very helpful and professional setting up my renters insurance. I just wish State Farm’s car insurance rates were more reasonable. Very high compared to other top insurance companies."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Dorothy Tyndall

July 21, 2025

5  out of  5
rating by Dorothy Tyndall
"Very professional and helpful…I look forward to having all my insurance needs under this direction. He and office staff truly care and are willing to do what they can to help. Thank you"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Lisa

June 27, 2025

5  out of  5
rating by Lisa
"Excellent service. Really great follow up and complete explanation of every detail. Ethan is the go to person in Fayetteville NC"
We responded:
"Thank you Lisa for the kind words and the 5 Star review!"
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Miya Humphrey

June 16, 2025

5  out of  5
rating by Miya Humphrey
"Sofia was extremely helpful!"
We responded:
"Thank you for trusting us with your auto insurance and 5 star review! "
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shante boykin

June 14, 2025

5  out of  5
rating by shante boykin
"All positive experiences with them no matter the reason always top tier services rendered been with them a few years now exceptional customer service and support.... I currently have car and renters insurance with them.."
We responded:
"Thank you for the kind response Shante! We appreciate your business for all these years! "
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Laura Honeycutt

May 30, 2025

5  out of  5
rating by Laura Honeycutt
"Ethan is very responsive to home insurance needs and great to work with to ensure your properties have appropriate insurance coverage."
We responded:
"Thank you for the review Laura! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Kelsey Smith

May 12, 2025

5  out of  5
rating by Kelsey Smith
"I’ve been working with sharonda and ethan for almost a year and i have my renters insurance and my car insurance with them. They are amazing to work with and their personalities could light up a whole room i will forever work with them they always make it an easy process! Definitely will recommend them to anyone."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Orlando Rivera

April 29, 2025

5  out of  5
rating by Orlando Rivera
"Excellent take care of you very fast , I'll recommend"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Michelle McMillian

April 8, 2025

5  out of  5
rating by Michelle McMillian
"Very personable company, I have been with Ethan's Team for years. I relocated to another city in N.C., and I still chose to stay with Ethan's Team in Fayetteville N.C. Update, I am back in Fayetteville and they are still at my service whenever I need them. I appreciate them."
We responded:
"Thank you for the very kind review, Michelle! We love that you have stuck with us all these years! "
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Roy Reyes Jr.

March 17, 2025

5  out of  5
rating by Roy Reyes Jr.
"Sharonda was prompt and amazing while taking the time to listen and understand my concerns. She went above and beyond to make sure I had the right amount of coverage for our home and autos at the best possible price. Thank you."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Cheryl Perry

March 12, 2025

5  out of  5
rating by Cheryl Perry
"State Farm staff went beyond to help me get the best deal out of all the insurance companies for my home and my car I am very blessed to have them"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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kathy manning

March 12, 2025

5  out of  5
rating by kathy manning
"We went to his office looking for a different experience and he was such a pleasure to talk to. Right away we knew we had made the right decision. Thanks Ethan, Gene and I appreciate you"
We responded:
"Thank you for your 5-star review! It was a pleasure working with you and Gene!"
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Danny Vuncannon

March 11, 2025

5  out of  5
rating by Danny Vuncannon
"Great people"
We responded:
"Thank you for your 5-star review! "
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Wild Boi

December 11, 2024

5  out of  5
rating by Wild Boi
"Never had any issues with anything dealing with my insurance real friendly people"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Johnny Hamilton

November 21, 2024

5  out of  5
rating by Johnny Hamilton
"Customer service was very friendly and was helpful in providing the service that I needed very pleased"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Sherri

October 30, 2024

5  out of  5
rating by Sherri
"Ethan is a caring and very knowledgeable State Farm Insurance Agent who does whatever he can to help his clients. I have had hours insurance with State Farm for about 15 years and I highly recommend him to those needing insurance"
We responded:
"Thank you Justice for the 5-star review and kind words!"
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Trevor Williams

October 29, 2024

5  out of  5
rating by Trevor Williams
"Ethan and his office are the best around. I was a former insurance agent with State Farm and when I retired from agency I needed someone to move my own policies too as well as someone to recommend to friends and family. I talked with multiple agents across NC but Ethan and his team stood out and went above and beyond to make sure myself and everyone I recommended was taking care of. These guys are the real deal!"
We responded:
"Thank you for the 5 Star review and the nice words Trevor! We truly appreciate your continued business. "